Travelers Survey Finds Cyber Threats are the Top Concern for Canadian Businesses

旅行者调查发现网络威胁是加拿大企业最关心的问题

October 5, 2023

TORONTO--(BUSINESS WIRE)-- The Travelers Companies, Inc. (NYSE: TRV) today announced the results of the 2023 Travelers Canada Risk Index, a new national survey of 500 small- and medium-sized business decision makers. It revealed that most (61 per cent) consider cyber threats their top overall concern, and 60 per cent also believe they will eventually be the victim of a cyberattack.

“The cyber landscape continues to evolve, with threats becoming more sophisticated and frequent,” said Michael Trendler, Managing Director of Specialty Insurance at Travelers Canada. “Cyber events can have devastating and lasting effects, from reputational damage to loss of income, which is why it’s important that business owners understand the risks and take the necessary steps to address vulnerabilities.”

Risk Management

More than four out of five respondents to the Travelers Canada Risk Index survey (83 per cent) said having the right cybersecurity controls in place was critical to the well-being of their organization. Not all companies have implemented the tools needed to help mitigate associated risks, but many respondents have taken important steps, including:

Requiring computer password updates (69 per cent).
Conducting a risk assessment to identify vulnerabilities (69 per cent).
Implementing multifactor authentication to ensure authorized users have remote access (66 per cent).

Cyberattacks

Attacks are becoming more common for Canadian businesses, with two out of five (40 per cent) respondents stating they have experienced a data breach, many within the last two years. Of those, 70 per cent reported having more than one cyber event.

The most common types of cyberattacks experienced by respondents were:

Unauthorized access to computer systems (38 per cent).
Unauthorized access to technology networks or industrial control systems (31 per cent).
Phishing emails (29 per cent).
Ransomware attacks (27 per cent).

The survey asked decision makers to consider 14 different types of cyber-specific risks, including operational failure, loss of income, security breach and others.

For more information about the survey and ways to protect against a cyber event, please visit TravelersCanada.ca.

**About the Travelers Canada Risk Index **This survey was conducted June 7-19, 2023, among a nationally representative sample of 500 business decision makers across small- and medium-sized Canadian companies. The Travelers Canada Risk Index provides a snapshot of risk viewpoints from companies and industries, including transportation, health care, construction, banking and financial services, real estate, manufacturing, technology, professional services, wholesalers, retail and nonprofits. The survey was commissioned by Travelers Canada and was offered in French and English.

**About Travelers Canada **The Travelers Companies, Inc. (NYSE: TRV) is a leading provider of property casualty insurance for auto, home and business. A component of the Dow Jones Industrial Average, Travelers has approximately 30,000 employees and generated revenues of approximately US$37 billion in 2022. Travelers Insurance Company of Canada, The Dominion of Canada General Insurance Company and St. Paul Fire and Marine Insurance Company (Canada Branch) are the Canadian licensed insurers known as Travelers Canada. For more information, visit TravelersCanada.ca.

多伦多--(美国商业资讯)--The Travelers Companies, Inc.（纽约证券交易所代码：TRV）今天公布了2023年旅行者加拿大风险指数的结果，这是一项针对500名中小型企业决策者的新全国调查。报告显示，大多数人 (61%) 认为网络威胁是他们最关心的问题，60% 的人还认为他们最终将成为网络攻击的受害者。

Travelers Canada 专业保险董事总经理 Michael Trendler 表示：“网络环境不断发展，威胁变得更加复杂和频繁。” “网络事件可能会产生毁灭性和持久的影响，从声誉受损到收入损失，这就是为什么企业主了解风险并采取必要措施解决漏洞非常重要。”

风险管理

加拿大旅行者风险指数调查中超过五分之四的受访者（83%）表示，实施正确的网络安全控制对其组织的福祉至关重要。并非所有公司都实施了帮助减轻相关风险所需的工具，但许多受访者已经采取了重要步骤，包括：

要求更新计算机密码（69%）。进行风险评估以识别漏洞（69%）。实施多重身份验证以确保授权用户可以进行远程访问（66%）。网络攻击

对于加拿大企业来说，攻击变得越来越普遍，五分之二（40％）的受访者表示他们经历过数据泄露，其中许多是在过去两年内发生的。其中 70% 的受访者表示发生过不止一次网络事件。

受访者经历的最常见的网络攻击类型是：

未经授权访问计算机系统（38%）。未经授权访问技术网络或工业控制系统（31%）。网络钓鱼电子邮件（29%）。勒索软件攻击（27%）。该调查要求决策者考虑 14 种不同类型的网络特定风险，包括运营失败、收入损失、安全漏洞等。

有关调查和防范网络事件的方法的更多信息，请访问 TravelersCanada.ca。

关于加拿大旅行者风险指数这项调查于 2023 年 6 月 7 日至 19 日进行，调查对象为加拿大中小型企业的 500 名具有全国代表性的商业决策者。加拿大旅行者风险指数提供了公司和行业风险观点的快照，包括运输、医疗保健、建筑、银行和金融服务、房地产、制造业、技术、专业服务、批发商、零售和非营利组织。该调查由加拿大旅行者组织委托进行，并以法语和英语进行。

关于加拿大旅行者协会 The Travelers Companies, Inc.（纽约证券交易所股票代码：TRV）是汽车、家庭和企业财产伤亡保险的领先提供商。 Travelers 是道琼斯工业平均指数的组成部分，拥有约 30,000 名员工，2022 年收入约为 370 亿美元。 Travelers Insurance Company of Canada、The Dominion of Canada General Insurance Company 和 St. Paul Fire and Marine Insurance Company（加拿大分公司） ) 是加拿大持牌保险公司，称为 Travelers Canada。欲了解更多信息，请访问 TravelersCanada.ca。